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Complaints

Larne Borough Council aims to provide a high quality service to its ratepayers and to all who work in and visit the Borough.

The Council is keen to ensure that its customers are satisfied with the standards of service provided and with the courtesy and helpfulness afforded to them by Council employees.

The Council's complaints procedure is designed to advise you how to make a complaint regarding any aspect of the Council's services and the response you will receive.

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